Overview
Wishport ("we," "us," or "our") operates the lead matching service at wishport.thekingdomsentinel.com. This policy explains what information we collect when you use our service, how we use it, and who we share it with.
Information We Collect
When you complete our quiz and contact form, we collect:
- Your name, email address, phone number, state of residence, and communication preference
- Your Disney trip preferences (destination, timing, group size, experience level, budget)
- Your conversation with our AI assistant
We also collect the following automatically:
- Site analytics (pages visited, actions taken, device type, general location) via Google Analytics and Meta Pixel
- Browser signals used by Cloudflare Turnstile to verify you are a real person when you submit the quiz form
- Error and performance data captured by Sentry when a technical issue occurs in the application
Information We Collect from Vacation Specialists
When a vacation specialist creates and maintains an account, we collect:
- Account and profile details: display name, legal name, email address, phone number, profile photo, bio, agency affiliation and website, accreditation or credential identifiers, social media links, and any service-area exclusions
- Verification records: the agency work email address and confirmation that the specialist controls it, plus related review notes and timestamps
- Activity records: login and dashboard access timestamps, lead offers received, claims, passes, and any lead outcome reports the specialist submits
- Transaction records for lead purchases processed by Stripe; we store amounts and payment references, never card numbers
We use this information to verify specialist identity and agency affiliation (an anti-fraud measure that protects travelers), to operate lead offers and billing, to show a specialist's public profile (name, photo, bio, agency, social links) to the travelers they are matched with, and to maintain fair lead distribution.
How We Use Your Information
- To match you with a Disney vacation specialist
- To share your trip details and conversation summary with your assigned specialist so they can prepare for your call
- To send you follow-up communications related to your Disney vacation inquiry
- To improve our matching process and AI assistant
- To measure and optimize our advertising campaigns
- To detect and prevent automated or fraudulent form submissions
- To diagnose and fix technical errors in the application
Connected Meta Business Accounts
A Wishport workspace administrator may choose to connect a Meta business account so Wishport can display advertising performance and manage ads at that administrator's direction. When connected, we store:
- The Meta user identifier associated with the authorization
- An encrypted access token and its expiration and permission status
- The selected ad account, Facebook Page, Pixel, and ad set identifiers and names
- Connection verification, synchronization, and security-event timestamps
Wishport uses this information only to provide requested advertising controls, reporting, attribution, and connection security. We do not sell connected Meta business-account data. Access tokens are never displayed after connection.
Information Sharing
We share your contact information and trip details with the Disney vacation specialist assigned to you. Your specialist will use this information to reach out and help plan your Disney vacation, including by phone call, text message, or email.
We do not sell your personal information to third parties.
SMS Notifications for Specialists
Registered vacation specialists may optionally receive SMS text notifications when a new lead offer is available in their dashboard. Consent is collected through an explicit opt-in checkbox in the specialist's account notification settings and is not a condition of using Wishport.
- Message frequency varies based on lead availability, typically no more than a few messages per week
- Message and data rates may apply
- Reply STOP to any message to opt out, or disable the setting in your dashboard at any time
- Reply HELP for help, or contact us at the address below
Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Services
We use the following third-party services to operate Wishport:
- Supabase: secure database storage for leads and agent records
- Anthropic: powers our AI chat assistant
- Resend: delivers lead notification emails to specialists
- Twilio: delivers optional SMS notifications to specialists who have opted in
- Stripe: processes specialist billing (your payment details are never collected)
- Cloudflare Turnstile: bot-detection challenge on the quiz form; uses browser signals to confirm you are human without storing personal data or tracking you across sites
- Sentry: application error monitoring and performance tracking; may capture anonymized session context when errors occur
- Upstash: temporary rate limiting service; IP addresses are held for up to one hour to prevent abuse and are never stored permanently or linked to your identity
- Google Analytics: measures site traffic and funnel performance
- Meta Pixel and Marketing API: measure advertising effectiveness and, when authorized by a workspace administrator, provide advertising reporting and controls
Each service operates under its own privacy policy and data processing agreements.
Cookies and Tracking
We use cookies and similar browser technologies for the following purposes:
- Bot detection: Cloudflare Turnstile uses browser signals (not cookies) to distinguish real users from bots when you submit the quiz. It does not track you across other websites.
- Error monitoring: Sentry uses a session identifier to correlate error reports. This data is used only to diagnose technical issues.
- Analytics: Google Analytics and Meta Pixel use cookies to understand how visitors use our site and to measure the performance of our advertising.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage Meta ad preferences at facebook.com/adpreferences.
Data Retention
We retain your contact information and trip details for as long as necessary to fulfill the purpose for which it was collected, primarily to facilitate your connection with a Disney specialist and any follow-up communication. If you would like your information deleted, contact us at the address below.
Connected Meta access tokens and selected asset data are removed from Wishport when a workspace administrator disconnects Meta. Limited token-free security records may be retained where necessary to protect the service or meet legal obligations. See our Meta data deletion instructions.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within 30 days.
Contact
For any privacy-related questions or requests:
Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page reflects when the most recent changes were made. Continued use of our service after changes constitutes acceptance of the updated policy.