Overview
Wishport ("we," "us," or "our") operates the lead matching service at wishport.thekingdomsentinel.com. By using our service, submitting the quiz form, or creating a specialist account, you agree to these Terms of Service. If you do not agree, do not use the service. Sections labeled "for specialists" apply to registered vacation specialists, and sections labeled "for agencies" apply to the travel agency that holds the Wishport account and its authorized members, in addition to the general terms.
What Wishport Does
Wishport is an AI-assisted lead matching service. When you complete our quiz and contact form, we use your trip preferences to match you with a Disney vacation specialist at an invited agency. We then share your contact information and trip details with that agency and its specialist so they can reach out to you directly, about your trip and, with the consent you give at submission, about their offers. Agencies pay Wishport a monthly fee for their place in the match; travelers pay nothing.
Wishport does not book vacations or process payments for travel. We facilitate introductions; your relationship with any specialist you are matched with is between you and them.
Vacation Specialists
Disney vacation specialists available through Wishport work with their own agencies. They are not employees or agents of Wishport. Wishport does not supervise or control the services, advice, availability, or conduct of any specialist.
Any booking, planning, or advisory services a specialist provides are governed by the specialist's own agreements with you. Wishport is not a party to those arrangements and has no liability for them.
Specialists are responsible for confirming that they and their host agencies may serve each traveler and for keeping any service-area restrictions provided to Wishport current.
Specialist Accounts and Verification (for specialists)
Specialists join Wishport by invitation from their agency. You agree to provide accurate information, including your name and contact details, and to keep your profile current. Your agency is responsible for who it invites; we may decline, suspend, or revoke any account that we reasonably believe misrepresents its identity.
You and your agency are solely responsible for holding any licenses, registrations (including seller-of-travel registrations where applicable), and authorizations required to provide travel services in the jurisdictions you serve.
Lead Assignment (for specialists)
Disney travelers who complete the Wishport funnel are assigned to one person at an invited agency. Assignment is automatic. We email you when a traveler is matched to you, and the traveler is introduced to you by name.
Lead intent tiers (High intent, Actively planning, Early planning) describe the traveler's stated planning intent and trip details at the time of submission, based on their quiz answers and conversation. A tier is not a promise that a traveler will respond, engage, or book.
Each assigned traveler is provided to you alone; we do not assign the same traveler to multiple specialists at once.
Assigned travelers are not a per-lead purchase. A traveler's decision not to respond, engage, or book is not grounds for a refund or a replacement.
Intent tiers describe the traveler's state at submission, not an outcome.
Agency Billing (for agencies)
Wishport charges agencies $100 per agent per month, counted by the day. On the 1st of each month we issue one invoice covering the month just ended and charge it to the card your agency has on file. An agent counts from the day their invite is sent until the day they are removed, including any time they are paused; the agency owner counts only while they are also receiving guest matches.
There is no long-term contract and no setup fee. You can add or remove agents at any time and pay only for the days each agent was on your roster. If a payment fails, your agency stops receiving guest matches until the balance is paid. Amounts billed for days already provided are not refundable except where the law requires. We may change pricing with at least 30 days' notice; changes apply to future billing only.
Use of Traveler Information (for specialists)
Traveler information provided with an assigned lead is confidential. It is provided so that you and your agency can respond to that traveler's vacation inquiry, provide the planning services they requested, and, within the consent they gave at submission, tell them about your agency's offers. You and your agency agree to:
- Contact the traveler only in ways consistent with the consent they gave at submission
- Comply with all applicable laws, including the TCPA and CAN-SPAM, in every call, text, and email
- Honor any traveler's request to stop contact immediately
- Not sell, share, trade, or transfer traveler information to any third party
- Market to a traveler only within the consent they gave at submission, include a working opt-out in every marketing message, and honor it immediately
- Delete a traveler's information promptly if they request it
Violation of this section may result in suspension or termination of your account, at our discretion, and may be reported or referred where the law requires.
You agree to indemnify and hold harmless Wishport and its operators from any claims, damages, penalties, or costs (including reasonable legal fees) arising from your use of traveler information, your communications with travelers, or the travel services you provide.
Suspension and Termination (for specialists)
We may suspend or terminate a specialist account for breach of these Terms, misuse of traveler information, unpaid invoices, fraudulent or deceptive conduct, or failure to maintain verification. You may close your account at any time.
Consent to Contact
By submitting the quiz form, you agree to be contacted by a Disney vacation specialist matched through Wishport. Contact may be by phone call, text message, or email regarding your Disney vacation inquiry. Automated or pre-recorded calls or texts may be used. Standard messaging and data rates may apply.
Consent to receive communications is not required as a condition of receiving any service. You may opt out of further contact from a specialist at any time by notifying them directly or by contacting us at [email protected].
Matches and Outcomes
Wishport matches travelers with a specialist when one is available. A match is an introduction, not a booked vacation. Availability of specialists and their capacity to take on new clients varies. The service is provided on a best-efforts basis.
Your Responsibilities
You agree to:
- Provide accurate and truthful information when completing the quiz and contact form
- Use the service only for legitimate Disney vacation planning inquiries
- Not submit duplicate or fraudulent inquiries
- Not use the service for any unlawful purpose
Limitation of Liability
To the fullest extent permitted by law, Wishport and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the service, including but not limited to any damages arising from your reliance on a specialist's advice, any failed or unsatisfactory booking, or any interruption or unavailability of the service.
Our total liability to you for any claim arising from use of the service shall not exceed the amount, if any, you paid Wishport for the service.
Disclaimer of Warranties
The service is provided "as is" and "as available" without warranties of any kind, express or implied. We make no representations that the service will be uninterrupted, error-free, or that matches will meet your expectations.
Governing Law
These Terms are governed by the laws of the State of Rhode Island, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Rhode Island.
Changes to These Terms
We may update these Terms from time to time. The "last updated" date at the top of this page reflects when the most recent changes were made. Continued use of the service after changes constitutes acceptance of the updated Terms.
Contact
For questions about these Terms: